Dentally vs Dentrix

Which one is cloud-based?

Dentally: Cloud-hosted — 'cloud enabled' dental practice management software.

Dentrix: On-premise — 'installed locally on office computers.' (Henry Schein One's separate cloud product, Dentrix Ascend, is browser-based.)

Where the software runs and data lives, as the vendor describes it. Dentally read 2026-07-22 (source); Dentrix read 2026-07-22 (source).

How does day-to-day access differ?

Dentally: Browser-based; work 'from anywhere.' Specific browser requirements not detailed on the homepage.

Dentrix: Installed Windows client with a local database server. Vendor states thin-client setups such as Terminal Services and Citrix are currently not supported.

How staff reach it day to day (browser vs installed client). Dentally read 2026-07-22 (source); Dentrix read 2026-07-22 (source).

Do they run on the same operating systems?

Dentally: No specific OS/device list stated on the homepage.

Dentrix: Servers: Windows Server 2016 and higher. Workstations: Windows 10 and higher, 64-bit. (Dentrix 24.1 system requirements, Jan 2024.)

OS support the vendor documents. Dentally read 2026-07-22 (source); Dentrix read 2026-07-22 (source).

Which one includes imaging?

Dentally: Built-in — 'Dentally Vision,' integrated digital imaging with AI-powered detection.

Dentrix: Built-in Dentrix Imaging; vendor markets capturing X-rays with AI-assisted tooling.

Whether the vendor states built-in or integrated imaging. Dentally read 2026-07-22 (source); Dentrix read 2026-07-22 (source).

Do both submit e-claims?

Dentally: UK-headquartered product: the API documents NHS claims resources, but US-style clearinghouse workflows are not stated. Confirm for the US.

Dentrix: Yes — eClaims documented; vendor cites 100M+ insurance claims processed annually through Dentrix-connected systems.

Insurance claim submission the vendor documents. Dentally read 2026-07-22 (source); Dentrix read 2026-07-22 (source).

Which one has a public API?

Dentally: Yes — a public REST API ('organized around REST') with a developer hub and partner marketplace; supports read and write across patients, appointments, invoices, treatment plans and NHS claims.

Dentrix: Yes — Dentrix Developer Program / API Exchange, a community of vendors integrating with Dentrix; vendor cites OAuth 2.0 and SOC 2 Type II.

Whether the vendor publishes an API or partner/developer program. Dentally read 2026-07-22 (source); Dentrix read 2026-07-22 (source).

Which one documents a way to get your data out?

Dentally: No explicit 'export your database' statement, but the documented REST API provides programmatic read/write access to your records.

Dentrix: Vendor asserts 'full data ownership and access' via the API Exchange, but no direct database access or self-serve full-data export path is documented on the public site. Ask the vendor directly.

What the vendor states about getting YOUR data out — the interoperability question that matters most on a switch. Dentally read 2026-07-22 (source); Dentrix read 2026-07-22 (source).

Is either one open source?

Dentally: No public source-code licence page identified as of the read date; this is a commercially licensed product whose terms sit in the customer agreement rather than a published licence. Not open source.

Dentrix: No public source-code licence page identified as of the read date; this is a commercially licensed product whose terms sit in the customer agreement rather than a published licence. Not open source.

Whether the vendor publishes a software licence for the source code — the 'is it open source?' question, answered from the vendor's own licence page. Dentally read 2026-07-26 (source); Dentrix read 2026-07-26 (source).

Which one publishes pricing?

Dentally: Publicly listed (indicative, GBP, ex-VAT) via an on-page slider by number of surgeries — e.g. at 3 surgeries roughly £125/mo (Starter), £220/mo (Essentials), £320/mo (Pro), scaling higher with more surgeries; 9+ surgeries is 'contact us.' UK pricing.

Dentrix: No price or price structure is published on dentrix.com; pricing is quote-based.

What the vendor PUBLICLY lists on its own site, if anything. Unlisted pricing is covered by the community layer. Dentally read 2026-07-22 (source); Dentrix read 2026-07-22 (source).

Turning this into a decision

A feature table cannot tell you which system fits your practice — your requirements do. Build those first with the PMS Evaluation Pack, then use this page to check which vendor’s published facts actually satisfy them. If migration is the real question, start at migration planning; if you run more than one site, multi-location changes the answer.

Full profiles: Dentally · Dentrix · all five systems in one grid in the Dental Software Comparison.