Dentrix

Is Dentrix cloud-based or server-based?

On-premise — 'installed locally on office computers.' (Henry Schein One's separate cloud product, Dentrix Ascend, is browser-based.)

Where the software runs and data lives, as the vendor describes it. Vendor states on the vendor’s page, read 2026-07-22.

How do staff access Dentrix day to day?

Installed Windows client with a local database server. Vendor states thin-client setups such as Terminal Services and Citrix are currently not supported.

How staff reach it day to day (browser vs installed client). Vendor states on the vendor’s page, read 2026-07-22.

Which operating systems does Dentrix run on?

Servers: Windows Server 2016 and higher. Workstations: Windows 10 and higher, 64-bit. (Dentrix 24.1 system requirements, Jan 2024.)

OS support the vendor documents. Vendor states on the vendor’s page, read 2026-07-22.

Does Dentrix include imaging, or do you need separate software?

Built-in Dentrix Imaging; vendor markets capturing X-rays with AI-assisted tooling.

Whether the vendor states built-in or integrated imaging. Vendor states on the vendor’s page, read 2026-07-22.

Can Dentrix submit insurance claims electronically?

Yes — eClaims documented; vendor cites 100M+ insurance claims processed annually through Dentrix-connected systems.

Insurance claim submission the vendor documents. Vendor states on the vendor’s page, read 2026-07-22.

Does Dentrix have a public API?

Yes — Dentrix Developer Program / API Exchange, a community of vendors integrating with Dentrix; vendor cites OAuth 2.0 and SOC 2 Type II.

Whether the vendor publishes an API or partner/developer program. Vendor states on the vendor’s page, read 2026-07-22.

How do you get your data out of Dentrix?

Vendor asserts 'full data ownership and access' via the API Exchange, but no direct database access or self-serve full-data export path is documented on the public site. Ask the vendor directly.

What the vendor states about getting YOUR data out — the interoperability question that matters most on a switch. Not stated on the vendor’s page, read 2026-07-22.

Is Dentrix open source?

No public source-code licence page identified as of the read date; this is a commercially licensed product whose terms sit in the customer agreement rather than a published licence. Not open source.

Whether the vendor publishes a software licence for the source code — the 'is it open source?' question, answered from the vendor's own licence page. Not published on the vendor’s page, read 2026-07-26.

Does Dentrix publish its pricing?

No price or price structure is published on dentrix.com; pricing is quote-based.

What the vendor PUBLICLY lists on its own site, if anything. Unlisted pricing is covered by the community layer. Not published on the vendor’s page, read 2026-07-22.

Compare Dentrix against another system

Each comparison below puts the two vendors’ own published facts in one table, so you can see where they genuinely differ rather than which one markets harder.

• Dentrix vs Curve Dental
• Dentrix vs Dentally
• Dentrix vs Dentrix Ascend
• Dentrix vs Eaglesoft
• Dentrix vs Open Dental

To turn this into a decision, run your own requirements first with the PMS Evaluation Pack, or put all five systems in one grid with the Dental Software Comparison.

How this page is built

Every fact here is something Henry Schein One states about its own product on its own site or documentation. Nothing is a rating, ranking, or score, and no third-party pricing appears — naming a system is not judging it. Facts can change without notice, so each row carries the date it was read; confirm anything that will inform a purchase directly with the vendor. See our methodology.