Dentrix vs Eaglesoft

Which one is cloud-based?

Dentrix: On-premise — 'installed locally on office computers.' (Henry Schein One's separate cloud product, Dentrix Ascend, is browser-based.)

Eaglesoft: Product is locally installed / server-based by design (vendor sells local backup tooling and describes a local install), but Patterson does not make an explicit on-premise-vs-cloud statement on the pages read.

Where the software runs and data lives, as the vendor describes it. Dentrix read 2026-07-22 (source); Eaglesoft read 2026-07-22 (source).

How does day-to-day access differ?

Dentrix: Installed Windows client with a local database server. Vendor states thin-client setups such as Terminal Services and Citrix are currently not supported.

Eaglesoft: Installed Windows client (server + workstation install), per the vendor's install/hardware docs. Not browser-based.

How staff reach it day to day (browser vs installed client). Dentrix read 2026-07-22 (source); Eaglesoft read 2026-07-22 (source).

Do they run on the same operating systems?

Dentrix: Servers: Windows Server 2016 and higher. Workstations: Windows 10 and higher, 64-bit. (Dentrix 24.1 system requirements, Jan 2024.)

Eaglesoft: Could not be verified on 2026-07-22: the official requirements page returned a TLS certificate error and cached copies were badly outdated. Confirm the current supported-OS list with Patterson.

OS support the vendor documents. Dentrix read 2026-07-22 (source); Eaglesoft read 2026-07-22 (source).

Which one includes imaging?

Dentrix: Built-in Dentrix Imaging; vendor markets capturing X-rays with AI-assisted tooling.

Eaglesoft: Built-in — 'full, bridge-free imaging with no added fees' via native Eaglesoft Advanced Imaging.

Whether the vendor states built-in or integrated imaging. Dentrix read 2026-07-22 (source); Eaglesoft read 2026-07-22 (source).

Do both submit e-claims?

Dentrix: Yes — eClaims documented; vendor cites 100M+ insurance claims processed annually through Dentrix-connected systems.

Eaglesoft: Yes — native electronic claims via DentalXChange; the Insurance Suite documents e-claims, eligibility checks, electronic attachments and eRAs.

Insurance claim submission the vendor documents. Dentrix read 2026-07-22 (source); Eaglesoft read 2026-07-22 (source).

Which one has a public API?

Dentrix: Yes — Dentrix Developer Program / API Exchange, a community of vendors integrating with Dentrix; vendor cites OAuth 2.0 and SOC 2 Type II.

Eaglesoft: No published API or developer program found; vendor markets integration with 55+ authorized partners, which is a partner list, not a documented public API.

Whether the vendor publishes an API or partner/developer program. Dentrix read 2026-07-22 (source); Eaglesoft read 2026-07-22 (source).

Which one documents a way to get your data out?

Dentrix: Vendor asserts 'full data ownership and access' via the API Exchange, but no direct database access or self-serve full-data export path is documented on the public site. Ask the vendor directly.

Eaglesoft: No official statement about exporting your data or direct database access.

What the vendor states about getting YOUR data out — the interoperability question that matters most on a switch. Dentrix read 2026-07-22 (source); Eaglesoft read 2026-07-22 (source).

Is either one open source?

Dentrix: No public source-code licence page identified as of the read date; this is a commercially licensed product whose terms sit in the customer agreement rather than a published licence. Not open source.

Eaglesoft: No public source-code licence page identified as of the read date; this is a commercially licensed product whose terms sit in the customer agreement rather than a published licence. Not open source.

Whether the vendor publishes a software licence for the source code — the 'is it open source?' question, answered from the vendor's own licence page. Dentrix read 2026-07-26 (source); Eaglesoft read 2026-07-26 (source).

Which one publishes pricing?

Dentrix: No price or price structure is published on dentrix.com; pricing is quote-based.

Eaglesoft: No product price published — only a promotional offer (50% off conversion). Pricing is quote-based.

What the vendor PUBLICLY lists on its own site, if anything. Unlisted pricing is covered by the community layer. Dentrix read 2026-07-22 (source); Eaglesoft read 2026-07-22 (source).

Turning this into a decision

A feature table cannot tell you which system fits your practice — your requirements do. Build those first with the PMS Evaluation Pack, then use this page to check which vendor’s published facts actually satisfy them. If migration is the real question, start at migration planning; if you run more than one site, multi-location changes the answer.

Full profiles: Dentrix · Eaglesoft · all five systems in one grid in the Dental Software Comparison.